Shipping & Returns
Shipping
We currently ship within the United States and Canada. Orders are prepared with care and typically ship within 2–3 business days of purchase. Once shipped, most orders arrive within 5–7 business days, depending on your location.
You'll get a confirmation email with tracking information as soon as your order ships.
Returns & Exchanges
We want you to love what you receive. If something isn't right, you can return most items within 14 days of delivery for a refund or exchange, as long as they're unused, unworn, and in their original condition.
A few things that are final sale and can't be returned:
- Items marked as handmade-to-order or one-of-a-kind.
- Due to their nature, all sales are final on consumable items like soaps, candles, and food products, as well as personalized items.
Damaged or Incorrect Items
If your order arrives damaged, defective, or isn't what you ordered, please contact us within 7 days of delivery through our Contact page with a photo of the item. We'll make it right with a full refund or a free replacement — no cost to you, and you won't need to ship anything back.
How to Start a Return
Reach out through our Contact page with your order details, and we'll walk you through the next steps.
Refunds
Once we receive your returned item, we'll process your refund to your original payment method within 5–7 business days. Please allow additional time for your bank or credit card company to post the refund to your account.
Who Pays Return Shipping
For returns that aren't due to our error (change of mind, wrong size, etc.), the customer covers return shipping costs. For damaged, defective, or incorrect items, we cover it.